Hire Agreement - Terms & Conditions

Boutique Bouquets Wreaths
Effective Date: March 2026

1. Agreement Overview

This Hire Agreement ("Agreement") is entered into between Boutique Bouquets Wreaths ("the Company") and the customer ("the Hirer") for the hire of event decor items including floral arrangements, arches, ceiling hoops, centrepieces, and stands.

2. Hire Period

• The standard hire period is one day unless otherwise agreed in writing
• Items must be returned in the same condition as received
• Late returns may incur additional charges at the daily hire rate
• The hire period begins on the delivery/collection date and ends on the return date

3. Delivery & Collection

• Delivery and collection are available within a 30 mile radius of our location
• Delivery and collection charges are additional to the hire price
• The Hirer must ensure someone is available to receive delivery and arrange collection
• Delivery times will be confirmed 48 hours prior to the event
• Collection will be arranged at a mutually convenient time following the event

4. Installation & Setup

• Professional installation is available for an additional charge
• If the Hirer chooses to set up items themselves, they accept full responsibility for correct installation
• Ceiling hoops require suitable hanging points and ceiling height - the Hirer must confirm venue suitability
• The Company is not liable for any damage caused by incorrect installation by the Hirer or venue

5. Payment Terms

• A non-refundable deposit of 50% is required to secure the booking
• The remaining balance is due 14 days before the event date
• Payment can be made by bank transfer or card
• Bookings will not be confirmed until the deposit is received
• The Company reserves the right to cancel bookings if payment is not received by the due date

6. Security Deposit

• A refundable security deposit may be required for certain items
• The security deposit will be refunded within 7 days of the items being returned in good condition
• Deductions may be made for damage, loss, or excessive cleaning required

7. Care of Hired Items

• The Hirer agrees to take reasonable care of all hired items
• Items must be kept in a safe, dry location when not in use
• Items must not be altered, modified, or repaired without written permission
• The Hirer is responsible for the items from delivery until collection

8. Damage & Loss

• The Hirer is liable for any damage, loss, or theft of hired items during the hire period
• Any damage must be reported to the Company immediately
• The Hirer will be charged the full replacement cost for lost or irreparably damaged items
• Normal wear and tear is acceptable and will not incur charges

9. Cancellation Policy

• More than 60 days before event: Full refund minus deposit
• 30-60 days before event: 50% refund
• Less than 30 days before event: No refund
• Cancellations must be made in writing via email
• The deposit is non-refundable in all circumstances

10. Changes to Booking

• Changes to bookings must be requested in writing at least 14 days before the event
• The Company will accommodate changes where possible, subject to availability
• Additional charges may apply for significant changes to the booking

11. Liability

• The Company is not liable for any injury, loss, or damage arising from the use of hired items
• The Company is not liable for any consequential loss or damage
• The Hirer agrees to indemnify the Company against any claims arising from the hire
• The Company's liability is limited to the hire fee paid

12. Force Majeure

• The Company is not liable for failure to fulfill obligations due to circumstances beyond our control
• This includes but is not limited to: severe weather, natural disasters, strikes, or government restrictions
• In such cases, the Company will work with the Hirer to reschedule or provide a refund where possible

13. Venue Requirements

• The Hirer must ensure the venue is suitable for the hired items
• This includes adequate space, access, ceiling height (for ceiling hoops), and hanging points
• The Hirer must obtain any necessary permissions from the venue
• The Company is not responsible for any venue restrictions or requirements

14. Minimum Orders

• Table centrepieces: Minimum order of 5
• Gold metal centrepiece stands: Minimum order of 5
• Other items may have minimum order requirements as specified

15. Hygiene & Cleanliness

• All items are cleaned and sanitized before each hire
• Items should be returned in a reasonably clean condition
• Excessive cleaning charges may apply if items are returned excessively dirty

16. Intellectual Property

• All designs and arrangements remain the intellectual property of Boutique Bouquets Wreaths
• The Hirer may not reproduce or copy designs for commercial purposes

17. Data Protection

• Personal information will be used solely for the purpose of fulfilling this hire agreement
• Information will be stored securely and not shared with third parties without consent
• The Hirer has the right to request access to or deletion of their personal data

18. Governing Law

• This Agreement is governed by the laws of England and Wales
• Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales

19. Entire Agreement

• This Agreement constitutes the entire agreement between the parties
• Any variations must be agreed in writing by both parties
• If any provision is found to be invalid, the remaining provisions remain in effect

Contact Information

For any questions regarding this Hire Agreement, please contact us:

Boutique Bouquets Wreaths
Email: [Your Email]
Phone: [Your Phone]
Website: boutiquebouquetswreaths.co.uk

By hiring items from Boutique Bouquets Wreaths, the Hirer acknowledges that they have read, understood, and agree to be bound by these terms and conditions.