Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or bank holidays.
Made to Order & Bespoke Arrangements Made to order and bespoke arrangement items require 2–3 weeks production time before dispatch. You will be notified once your order is ready to ship. Please factor this into your order timelines, especially for weddings or events.
Shipping Rates & Delivery Shipping rates are calculated at checkout based on your location and chosen delivery method. We ship within the UK and to selected international destinations.
Delivery Estimates
UK Standard Delivery: 3–5 business days
UK Express Delivery: 1–2 business days
International: 7–14 business days
International Shipping Any customs duties or import taxes are the responsibility of the customer.
Damaged or Lost Items If your order arrives damaged, please contact us within 48 hours of delivery with photos and your order number. We'll do our best to resolve the issue promptly.
EU Additions — Shipping Policy
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EU Delivery Information
We ship to European Union countries. Estimated delivery times to EU destinations are typically 3–7 working days from dispatch, depending on your location and local postal services. These are estimates and cannot be guaranteed.
Any customs duties, import taxes, or handling fees applicable in your country are your responsibility. We recommend checking with your local customs authority before ordering.
If your order is delayed beyond the estimated timeframe, please contact us at boutiquebouquetswreaths@gmail.com and we will investigate with the carrier.
Contact Us For any shipping queries, please get in touch via our contact page