Frequently Asked Questions
Frequently Asked Questions
How long does it take to make my order?
Most of our items are made to order with a turnaround time of 2-3 weeks. This allows us to create each piece with care and attention to detail. If you need your order sooner, please check our ready-made collection or contact us to discuss rush options.
Can I customise my bouquet or wreath?
Absolutely! We love creating bespoke pieces tailored to your vision. You can choose your preferred colours, flower types, and styles. Please contact us to discuss your custom requirements and we'll be happy to create something unique for you.
Are the flowers realistic looking?
Yes! We use only premium quality artificial flowers that are incredibly realistic. Many of our customers say their guests couldn't tell they weren't real. The quality ensures your bouquet will look stunning in photos and remain beautiful for years to come.
How do I care for my artificial flowers?
Artificial flowers are very low maintenance. Simply keep them out of direct sunlight to prevent fading, and dust them gently with a soft brush or cloth when needed. Store them in a cool, dry place when not on display.
Do you ship internationally?
Yes, we can ship worldwide. Shipping costs and delivery times vary depending on your location. Please contact us for a quote for international orders.
Can I see my bouquet before the wedding?
Yes! Since your flowers are artificial, you can have them well in advance of your wedding day. This means no last-minute stress, and you can practice your walk down the aisle with the real thing!
What if I'm not happy with my order?
Your satisfaction is our priority. If you're not completely happy with your order, please contact us within 14 days and we'll work with you to make it right.
Do you offer samples?
We don't offer physical samples, but we're happy to send you detailed photos of similar work or discuss your requirements in detail to ensure you're confident in your order.
Can I keep my bouquet after the wedding?
That's one of the best parts of choosing artificial flowers! Your bouquet will last forever as a beautiful keepsake from your special day. Many brides display them in their homes or preserve them in shadow boxes.
How do I place an order?
Simply browse our collections and add items to your cart, or contact us to discuss a custom order. We'll guide you through the process and answer any questions you have.
Still have questions? Please don't hesitate to contact us - we're here to help!